Western Australia: services

New babies and young children: support in Western Australia

Australian Breastfeeding Association
If you’re breastfeeding and need help, trained volunteer counsellors can give you reassurance, information and advice about breastfeeding and overcoming common breastfeeding difficulties. Phone the National Breastfeeding Helpline on 1800 686 268 (1800 MUM 2 MUM), 7 days, 24 hours. You can also connect with your local ABA group.

Community Child Health Program
The Community Child Health Program provides free health checks for children from birth to school age. Contact your local child health centre to book a child health check. You can also speak to a child health nurse – call the Community Child Health service on 1300 749 869, Monday-Friday, 8.30 am-5 pm.

Healthdirect Australia
This is a free 24-hour telephone health information and advice service. Phone 1800 022 222 to speak to a registered nurse.

Ngala Parenting Line
This is a free telephone support service for parents and carers of children aged 0-18 years who live in Western Australia. In Perth, phone (08) 9368 9368, and in regional Western Australia, phone 1800 111 546, 7 days, 8 am-8 pm. You can also use Ngala webchat, Monday-Friday, 10 am-12 pm.

Child care in Western Australia

There are 5 main options for child care and early education in Australia:

Home-based care – this is when a friend, relative, babysitter or nanny cares for your child in your own home.
Centre-based care – this includes long day care, occasional care, preschools and kindergartens.
Family day care – this is when an approved educator cares for your child in the educator’s home.
Business-related creches – this is informal child care offered in businesses like gyms or shopping centres.
Outside school hours care – this is centre-based child care for primary school-age children before and/or after school, on student-free days and during the school holidays.

You can use the Australian Government’s Starting Blocks website to search for child care services near you, find out about different types of services, and get information about government assistance with fees. You can also read more in our articles on getting started with child care, child care costs and Australian Government assistance and high-quality child care.

Playgroups in Western Australia

Playgroups are a great way for young children to practise getting along with others and try new ways to play. They’re good for parents too, with plenty of support and social contact in a relaxed, welcoming environment.

For more information or to find a playgroup near you, phone Playgroup WA on 1800 171 882, Monday-Friday, 9 am-4.30 pm.

Preschool or kindergarten in Western Australia

Preschool is generally for children who turn 4 in the year before starting school. Some states and territories offer preschool for 3-year-olds.

Preschool programs help children learn and develop through play. They also help children get ready for the transition to school.

In Western Australia, preschool is called kindergarten. Some kindergartens are located in public schools, and others are run by local governments, community-based organisations or the private sector. You can read more about enrolling in kindergarten in Western Australia.

Use the Starting Blocks service finder to find kindergartens near you.

Children with disability, autism or other additional needs: support in Western Australia

The National Disability Insurance Scheme is a national scheme to support people with disability.

If your child has a disability, developmental delay or developmental concerns, the NDIS can help you and your child get services and support in your community. Start by phoning the National Disability Insurance Agency (NDIA) on 1800 800 110, Monday-Friday, 8 am-8 pm.

Read more about the NDIS. Find links to other child and parent disability services.

Your mental health, wellbeing and relationships: support in Western Australia

If you’re feeling overwhelmed or stressed or you’re struggling with your mental health or relationships, getting professional support is a very good idea. You could start by talking to your GP.

Here are more ways to get support for mental health and wellbeing:

Call Lifeline on 131 114 or Beyond Blue on 1300 224 636 for mental health support.
Check Medicare Mental Health for information on how to access mental health services and support.

For relationships support, call:

Relationships Australia – Western Australia on 1300 364 277, Monday-Friday, 9 am-5 pm
Family Relationships Online on 1800 050 321, Monday-Friday, 8 am-8 pm; and Saturday, 10 am-4 pm (except national public holidays).

If there are problems in your relationships like family violence, call:

Sexual Assault Resource Centre on 1800 199 888, 7 days, 8.30 am-11 pm (7 days, 24 hours for sexual assault in the last 2 weeks)
Women’s Domestic Violence Helpline on 1800 007 339, 7 days, 24 hours
Women’s Information Service on 1800 199 174, Monday-Friday, 9 am-4 pm
National Domestic Family and Sexual Violence Counselling Service on 1800 737 732 (1800RESPECT), 7 days, 24 hours.

General parenting services and information in Western Australia

Infoxchange Service Seeker is a directory of community services in Australia. Search for ‘parenting’ to find parenting support and other services in your area.

Western Australian government services and other links for families

Government of Western Australia
This is the website of the Government of Western Australia. It has information about Western Australia and services provided by the WA Government. The website has links to WA Government agencies and departments.

Government of Western Australia – Department of Communities
This Department is responsible for child protection, disability services, family support, housing and youth justice in Western Australia.

Government of Western Australia – Department of Education
This Department looks after schools in Western Australia. The website has information on education policy and school term dates. There’s also a WA schools directory with detailed information about all public schools in the state.

Government of Western Australia – Department of Health
The Department of Health, or WA Health, manages hospitals and delivers health services in Western Australia. These include alcohol and other drug services, and mental health, dental health and Aboriginal health services. Its website has current health alerts for Western Australia and information about WA Health initiatives.

Our guide to parent and family services has links to national, state and territory services and support for parents and families of all kinds. We also have information about services and support for Aboriginal and Torres Strait Islander families, multicultural families, LGBTIQ+ families and families with disability.