Bullying: how to support your child & deal with it at school

What do children need if they’re being bullied?

If your child is being bullied, they need guidance, love and support, both at home and at school. Your child also needs to know that you’ll work with the school to stop the bullying.

Children have the right to learn and develop in safe and healthy environments. Protecting children from bullying and working to prevent it in schools and other settings is part of creating safe environments that help children grow and thrive.

How to talk with your child about being bullied

If your child is being bullied, listening and talking with them is essential.

Talking helps you to find out what’s happening so you can take action with the school or other organisation. Calm and caring conversations with you will also help your child feel loved and supported.

How to talk about bullying

Try to talk in a quiet, comfortable space or at a time when your child is rested and relaxed.
Use open questions. For example, ‘What did you do at lunchtime today?’, ‘How do you feel about going to school tomorrow?’ or ‘If you could change one thing about school or other kids, what would it be?’
Give your child your full attention, and listen carefully.
Gently find out more if you need to. For example, ‘So what happened next?’ and ‘What did you do then?’
Summarise the problem, but avoid trying to solve it. For example, ‘So Sam takes your lunch and throws it away. It has happened 3 times this week. And Sam said other people should do it too’.
Stay calm even if the situation is upsetting. If you feel angry or anxious, wait until you feel calmer before you talk with your child or others.

What to say – and not say – about bullying

Let your child know it’s natural to feel upset. For example, ‘No wonder you’re feeling so upset about this’.
Let your child know it’s not their fault. For example, ‘It didn’t happen because you wear glasses. There’s no excuse for it’.
Explain why some children bully. This might help your child understand that bullying isn’t their fault. For example, ‘Sam might not know how to be nice to other people’ or ‘Sam might not realise that bullying is wrong’.
Avoid unhelpful comments like, ‘You need to stand up for yourself’ or ‘You poor thing. Never mind, you can stay home’.

What to do next

Agree that there’s a problem. For example, ‘It’s not OK for Sam to treat you like that’.
Praise your child. Talking with you might not have been easy, and praise will encourage your child to keep talking. For example, ‘I’m really pleased that you’ve told me about this’.
Say you’ll help. For example, ‘It sounds like things haven’t been good. Let’s think about what we can do to make things better’.

How to work with your child’s school to deal with bullying

Schools take bullying extremely seriously. If your child is being bullied at school, get the help of your child’s school as quickly as you can.

Also, your child needs to know that you’re working on the problem, so make sure that you tell your child you’ll talk to the teacher about it.

Steps for working with your child’s school on bullying

Make a time to speak privately with your child’s teacher.
Calmly present your concerns as a shared issue. For example, ‘Tyler says Sam is telling other kids not to play with them. I’d like your help to find out what’s happening and what we can do about it’.
Share any details you have, and ask the teacher for information and their perspective. You could also ask for a copy of the school’s anti-bullying policies and procedures.
Explain the effect that the bullying is having on your child. For example, ‘Tyler doesn’t want to go to school anymore. It takes a lot of encouragement to get them there’.
Be assertive, not angry or accusatory. For example, ‘Yes, children do tease sometimes. But I don’t agree this was just teasing. I think it’s more serious’.
End the meeting with a plan about when the school will respond. For example, ‘You’re going to talk with Tyler’s other teachers and the principal and email me by Friday’.

What will happen next?

The school will focus first on protecting your child.

The teacher or another staff member should follow up with you within 2 days to let you know how they plan to respond based on their anti-bullying policy and processes.

You can then organise your next meeting with the teacher or staff member to discuss these plans.

What if your child doesn’t want you to talk with the teacher?

Your child might not want you to talk with the teacher. Your child might be embarrassed or worried that it will make the bullying worse.

It’s important to listen and see whether there’s anything you can do to help your child feel less worried. For example, you might be able to make an appointment at the school at a time when other students are less likely to notice. You could also ask the teacher to make sure that the school deals with the bullying in a way that has no negative consequences for your child.

In the end, you’re the best person to decide what’s in your child’s best interests, even if that means involving the teacher against your child’s wishes.

Directly contacting the child doing the bullying or the child’s parents is likely to make the situation worse. It’s always safest and most effective to work with the school (or any other organisation where bullying is happening).

What to do if the bullying doesn’t stop

If the bullying doesn’t stop even after you’ve spoken to the teacher, it’s still safest to work through the school.

Next steps

Keep a record of what happens and when. If the bullying involves physical harm or damage to your child’s property, take photos. If it involves cyberbullying, take screenshots of the messages.
Write a note to the classroom teacher saying that the bullying is still going on. Ask for your concern to be addressed in writing.
Speak to the school principal.
Check the school’s anti-bullying policy and procedures to find out how to escalate your concern if you feel the bullying hasn’t been resolved.
If the bullying doesn’t stop even after you take all the steps above, seek further advice from your school’s regional office.

It takes time to change behaviour, so you might not see overnight results.

You know and understand your child better than anyone else. It’s important to advocate for your child if you think that the way the school is addressing the bullying doesn’t suit your child’s situation.

When and how to get support outside the school system

When to look for external help

The bullying is violent.
You think criminal offences have occurred.
You think the school has treated you unfairly or unreasonably.

How to get external help

Seek legal advice.
Tell the police.
Apply to the Children’s Court for a restraining order against the person doing the bullying.
Contact the education department or your state or territory ombudsman to make a complaint.

It’s best for your child’s wellbeing and development to be in an environment where they feel safe, respected and valued. If you decide that moving schools is the best way to support your child’s development and wellbeing, it’s good to get support with this process. You can ask your GP for a referral to an educational and developmental psychologist.

How to support your child at home

Your child needs a lot of support and love at home while you and your child’s teacher work on stopping the bullying.

Ideas for supporting your child

Make time each day to talk about the good and bad parts of your child’s day. Rather than always asking about bullying, you can ask more general questions like, ‘What was the most fun part of your day or ‘What was the most interesting thing you learned today?’
Let your child know you’re there for them whenever they do want to chat. It’s OK to check in with them from time to time by asking, ‘How’s it going? Are things any better?’
Reassure your child that they’re fine just as they are. You could help them come up with positive affirmations like ‘I am an amazing artist’. You child can use these affirmations when they need a boost.
Support your child’s social relationships by inviting over friends who aren’t involved in the bullying. For example, if the bullying is happening at school, invite a friend from your child’s soccer team.
Consider professional support to help your child deal with bullying. You could talk to your GP or the school counsellor for more information.

What your child can do to deal with bullying themselves

If your child is being bullied, you should always step in using the strategies above.

Your child can also learn ways to handle the bullying while the school is dealing with it. This gives your child skills to deal with negative social behaviour in the future. It also helps your child feel more confident and less powerless about being bullied.

Ideas for your child – and how to explain them

Ignore the bullying and move away if the bullying continues. For example, ‘Move to another part of the playground, away from children who are teasing or bullying’.
Calmly but loudly tell the bully to stop. For example, ‘Standing up to bullies lets them know that what they’re trying to do isn’t working. Speaking loudly lets other people know what’s going on’.
Avoid high-risk places. For example, ‘If you keep away from places where bullying happens, you can avoid the bully – as long as this doesn’t stop you from doing things you like to do’.
Stay around other people. For example, ‘If you stay with your friends, the bully probably won’t bother you. Or you could stay in a busier part of the school where there are teachers’.
Ask other children for help. For example, ‘Other children probably understand what you’re going through and can help if you need it. People are less likely to bully if they can see that you have backup’.
Tell the teacher. For example, ‘Your teacher can help you deal with the problem. The person doing the bullying might not even know that the teacher is helping you. Bullying can be hard to handle, and grown-ups are there to help’.

You could also talk with your child about strategies for different situations. For example, if someone is calling your child names, your child might tell the person to stop. But if the bully is being physically violent, it’s best to tell a teacher.

What if your child is the one doing the bullying? It can be hard to understand and accept. But it’s essential to work on changing your child’s behaviour. Learning to treat others respectfully is important for your child’s development.