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General helplines: Australia wide

13 YARN (Aboriginal and Torres Strait Islander support)
Call 139 276, 7 days, 24 hours.

Australian Breastfeeding Association – Breastfeeding helpline

  • Call 1800 MUM 2 MUM (or 1800 686 268), 7 days, 24 hours.
  • Use ABA LiveChat.

Beyond Blue Support Service

  • Call 1300 224 636, 7 days, 24 hours.
  • Use Beyond Blue Webchat.

Carer Gateway
Call 1800 422 737, Monday-Friday, 8 am-5 pm.

Family Relationship Advice Line
Call 1800 050 321, Monday-Friday, 8 am-8 pm; and Saturday, 10 am-4 pm (except national public holidays).

ForWhen (for new and expecting parents)
Call 1300 242 322, Monday-Friday, 9 am-4.30 pm.

Healthdirect Australia
Call 1800 022 222, 7 days, 24 hours.

Lifeline

  • Call 131 114, 7 days, 24 hours.
  • Chat online with Lifeline.
  • Text Lifeline on 0477 131 114.

Medicare
Call the General Enquiries Line on 132 011, Monday-Friday, 7 am-10 pm; Saturday-Sunday, 7 am-7 pm.

MensLine Australia (support and referral to specialist men’s services)

  • Call 1300 789 978, 7 days, 24 hours.
  • MensLine Australia also has a 24-hour webchat service, plus video counselling by appointment.

National Domestic Family and Sexual Violence Counselling Service (1800RESPECT)

  • Call 1800 737 732, 7 days, 24 hours.
  • Chat online with 1800RESPECT.
  • Text 1800RESPECT on 0458 737 732.
  • Video call 1800RESPECT.

PANDA
Call the National Perinatal Mental Health Helpline on 1300 726 306, Monday-Friday, 9 am-7.30 pm (AEST/AEDT); Saturday and public holidays (except Christmas Day), 9 am-4 pm (AEST/AEDT).

Poison Information Hotline
Call 131 126, 7 days, 24 hours.

Pregnancy, Birth and Baby

  • Call 1800 882 436, 7 days, 7 am-midnight (AEST/AEDT).
  • Video call Pregnancy, Birth and Baby.

SANE Support Line
Call 1800 187 263, Monday-Friday, 10 am-8 pm (AEST/AEDT).

QLife

  • Call 1800 184 527, 7 days, 3 pm (AEST/AEDT)-midnight (AWST).
  • Chat online with QLife.

Get links to services and support for Aboriginal and Torres Strait Islander families, multicultural families, LGBTIQ+ families and families with disability.

ACT parent helplines

Parentline ACT
Call (02) 6287 3833, Monday-Friday (except public holidays), 9 am-4 pm.

NSW parent helplines

Karitane Careline
Call 1300 227 464, Monday-Thursday, 8 am-9 pm; Friday, 8 am-4.30 pm; Saturday, 9 am-3.30 pm.

Parent Line NSW
Call 1300 130 052, Monday-Friday, 9 am-9 pm; Saturday-Sunday, 4 pm-9 pm.

Tresillian Parent’s Help Line
Call 1300 272 736 (1300 2Parent), 7 days, 7 am-11 pm.

NT parent helplines

FACES Family Support Line NT
Call 1800 999 900, Monday-Friday, 8am-4.21 pm.

Parentline Queensland and Northern Territory
Call 1300 301 300, 7 days, 6 am-midnight (AEST).

Queensland parent helplines

13 HEALTH
Call 1343 2584 (13 HEALTH), 24 hours, 7 days.

Parentline Queensland and Northern Territory
Call 1300 301 300, 7 days, 6 am-midnight (AEST).

SA parent helplines

Parent Helpline South Australia
Call 1300 364 100, 7 days, 7.15 am-9.15 pm.

Tasmania parent helplines

Parent Line Tasmania
Call 1300 808 178, 7 days, 24 hours.

Victoria parent helplines

Council of Single Mothers and their Children
Call (03) 9654 0622 or 1300 552 511 (outside metro Melbourne), Monday-Friday, 9.30 am-3 pm.

Maternal and Child Health Line
Call 132 229, 7 days, 24 hours.

Parentline Victoria
Call 132 289, 7 days, 8 am-midnight.

WA parent helplines

Ngala Parenting Line
Call (08) 9368 9368, 7 days, 8 am-8 pm.

Supported By

  • Department of Social Services

Raising Children Network is supported by the Australian Government. Member organisations are the Parenting Research Centre and the Murdoch Childrens Research Institute with The Royal Children’s Hospital Centre for Community Child Health.

Member Organisations

  • Parenting Research Centre
  • The Royal Children's Hospital Melbourne
  • Murdoch Children's Research Institute

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Warning: This website and the information it contains is not intended as a substitute for professional consultation with a qualified practitioner.