National services and helplines
13YARN
13YARN is an Aboriginal and Torres Strait Islander crisis support line offering confidential yarning with a Lifeline-trained Aboriginal and Torres Strait Islander counsellor. Phone 139 276, 7 days, 24 hours.
Beyond Blue
Beyond Blue has an online youth mental health service. It has online chat, forums and phone counselling. Phone 1300 224 636, 7 days, 24 hours.
Blue Knot
This is a support service for adult survivors of childhood trauma and abuse, parents, partners, family and friends. Phone 1300 657 380, 7 days, 9 am-5 pm.
Help Wanted
This is an online course for young people who are sexually attracted to younger children and want to live a safe, healthy, non-offending life.
Kids Helpline
Kids Helpline is a free, confidential counselling service for young people aged 5-25 years. You can contact Kids Helpline by phoning 1800 551 800, 7 days, 24 hours. You can also use the Kids Helpline webchat counselling service.
Kids Helpline also runs My Circle. This is a confidential social media platform where young people aged 12-25 years can talk to each other, supported by clinical moderators.
Lifeline
Lifeline is a crisis support and suicide prevention service for people experiencing emotional distress. It offers counselling by phone, online chat and text message. Phone 131 114, 7 days, 24 hours.
National Domestic Family and Sexual Violence Counselling Service
1800RESPECT is a counselling, information and referral service for anyone who has been affected by sexual assault, domestic or family violence and abuse. Phone 1800RESPECT or 1800 737 732, 7 days, 24 hours.
Full Stop Australia
Full Stop Australia is a support, advocacy and education service. It offers counselling to anyone who has been affected by sexual, domestic or family violence. Phone 1800 385 578, 7 days, 24 hours.
Police – phone 000 if you’re worried about your safety or a child’s safety at any time.
Australian Capital Territory
ACT Child and Youth Protection Services
This is the ACT child protection service. Phone 132 281, 7 days, 24 hours.
Victim Support ACT (VSACT)
VSACT provides services and programs for victims of crime and their families. Phone 1800 822 272 or (02) 6205 2066.
Enhanced Child Health Service (ECHS)
ECHS provides services to children under 12 who have displayed harmful sexual behaviour. It also supports children and teenagers who have been affected by harmful sexual behaviour. Phone (02) 5124 2712.
New South Wales
Child Protection Helpline
This is the NSW child protection service. Phone 132 111, 7 days, 24 hours.
NSW Health – New Street Services
This is a service for children aged under 10 years who have engaged in harmful sexual behaviour. It’s also known as Sparks Clinic.
NSW Health – Sexualised Behaviour Program
Also known as Sparks Clinic, this is a service for children aged under 10 years who have engaged in harmful sexual behaviour.
NSW Sexual Violence Helpline
This helpline is for anyone affected by sexual assault, including their families. Phone 1800 424 017, 7 days, 24 hours.
Northern Territory
Child Protection Hotline
This is the NT child protection service. Phone 1800 700 250, 7 days, 24 hours.
NT sexual assault referral centres
These centres provide support to people who have experienced sexual assault and services for children under 8 years who have engaged in harmful sexual behaviour. Phone:
- (08) 8922 6472 – Darwin, 7 days, 24 hours
- (08) 8973 8524 – Katherine
- (08) 8962 4361 – Tennant Creek
- (08) 8955 4500 – Alice Springs, 7 days, 24 hours.
Safe Connections
This is a service for children aged 8-18 years who have engaged in harmful sexual behaviour. Phone 1300 381 581.
Queensland
Act for Kids
This is an organisation that provides therapy and support services for children and families who have experienced or are at risk of harm.
Bravehearts
Bravehearts provides information and counselling for children who have experienced child sexual abuse and those who have engaged in harmful sexual behaviour. Phone 1800 272 831, Monday-Friday, 8.30 am-4.30 pm.
Children’s Health Queensland – Forensic child and young people mental health services
This service provides support for children and young people who are at risk of involvement in the criminal justice system.
Griffith Youth Forensic Service
This service provides specialist support for young people who have engaged in harmful sexual behaviour and are involved in the legal system.
Laurel Place – Children and Families Program
This program provides counselling for children who have experienced child sexual abuse and those who have engaged in harmful sexual behaviour. Laurel Place also supports parents.
Queensland Government Department of Families, Seniors, Disability Services and Child Safety – Regional Intake Services
This is a service for reporting concerns about a child. Local services are listed on the website:
- Contact services – Monday-Friday, 9 am-5 pm.
- Contact the Child Safety After Hours Service Centre on 1800 177 135 after hours and on weekends.
South Australia
Act for Kids
This is an organisation that provides therapy and support services for children and families who have experienced or are at risk of harm.
Adolescent Sexual Abuse Prevention Program (ASAPP), CAMHS
This is a treatment program for young people who have engaged in harmful sexual behaviours. Phone 1300 222 647, Monday-Friday, 9 am-5 pm.
Relationships Australia South Australia – Child sexual abuse counselling
This service provides counselling for children and young people who have experienced child sexual abuse and their family members. Phone 1300 364 277 or 1800 182 325, Monday-Friday, 9 am-5 pm.
SA Community – Child & Adolescent Mental Health Service – Forensic services
This service provides counselling for children and teenagers who have displayed harmful sexual behaviour. Phone (08) 7117 3800, Monday-Friday, 9 am-5 pm.
SA Department of Child Protection – Reporting child abuse
This is a service to report concerns about a child. Phone 131 478, 7 days, 24 hours.
Women’s and Children’s Hospital, Child Protection Services
This is a service for children who have experienced child sexual abuse or who have displayed harmful sexual behaviour. Phone (08) 8161 7346, Monday-Friday, 9 am-5 pm.
Tasmania
PAST program
This PAST (Prevention, Assessment, Support and Treatment) program is for children aged 17 years and under who have engaged in harmful sexual behaviour. It is run by the Sexual Assault Support Service. Phone (03) 6231 0044.
Strong Families, Safe Kids Advice & Referral Line
This helpline provides information and advice on child safety and wellbeing. Phone 1800 000 123.
Sexual Assault Support Service
This is a service for anyone affected by sexual violence. Phone 1800 697 877, 24 hours, 7 days a week.
Victoria
Victorian Government: Families & children – Child protection contacts
This is a service for reporting concerns about a child. Local services are listed on the website.
- Contact services – Monday-Friday, 8.45 am-5 pm.
- Contact the After Hours Child Protection Emergency Service on 131 278 – Monday-Friday, 5 pm-9 am; 24 hours on weekends and public holidays.
Gatehouse
Gatehouse provides counselling, support and advocacy for children aged 0-17 years who have experienced sexual harm and children who have engaged in sexually harmful behaviour. Gatehouse also supports children’s families. Phone (03) 9345 6391, Monday-Friday, 9 am-5 pm.
Sexual Assault Crisis Line
This is a crisis counselling service for people who have experienced sexual assault. Phone 1800 806 292, 5 pm-9 am, weeknights and on weekends.
Sexual Assault and Family Violence Centre
This service offers counselling for children, young people and adults who have experienced sexual assault and family violence. It also supports children and young people who have engaged in harmful sexual behaviour.
Western Australia
Allambee
Allambee provides counselling and support for children and young people aged 4-18 years who have been affected by sexual assault or sexual abuse or who have engaged in harmful sexual behaviour. Allambee also supports children’s families.
Perth Children’s Hospital – Child Protection Unit
This is a service providing medical, forensic, social work and therapeutic services for children who have experienced child abuse. The service also supports children’s families.
WA Department of Communities – Child protection
This is the WA child protection service. Phone 1800 273 889.
WA Department of Communities – Child sexual abuse therapeutic services and Indigenous healing services
These services are for children, young people and their families who have been affected by child sexual abuse and for children who have engaged in harmful sexual behaviour.
WA Sexual Assault Resource Centre
This is a service for anyone who has experienced sexual assault or sexual abuse. Phone (08) 6458 1828 or 1800 199 888, 7 days, 24 hours.