- ABOUT THIS APP
- COLLECTING AND STORING YOUR PERSONAL INFORMATION
Your personal information is protected under the Privacy Act 1988. The Raising Children Network collects personal and sensitive information if you choose to provide it, such as your email address and child's birth date. Your personal information is stored in a secure database accessed by specific Raising Children Network staff only.
- WHAT PERSONAL INFORMATION WE COLLECT
Depending on how you engage with the App we collect different kinds of information from or about you:
(a) Account and Profile Information
We collect information about you when you register for an account, create or modify your profile, set preferences, or signup for our services. This includes your name, email address, password, and if you choose, your child/children’s birth month and year, your relationship with your child/children, your state and postcode and whether you identify as Aboriginal or Torres Strait Islander.
(b) Information You Provide to Us
We collect and store information you provide by responding to surveys, submitting a form or participating in promotions. We also track how you engage with the App when you respond to our services, such as notifications.
(c) Your Use of Our App
When you access or use our App, we collect and store certain usage data. This includes the types of content you view or engage with, the frequency and duration of your activities and your progression through content.
(d) Third-Party Apps and Apps that use our Services
We collect information when you visit or use third-party apps and apps that use our services. This includes information about the apps you visit, your use on those apps, as well as information the developer or publisher of those apps provides to you or us.
(e) Third-Party Services
If you use a third-party service (such as Google or Facebook) to register for an account, the third-party service may provide us with your third-party service account information on your behalf, such as your name and email address. Your privacy settings on the third-party service normally control what they share with us. Make sure you are comfortable with what they share by reviewing their privacy policies and, if necessary, modifying your privacy settings directly on the third-party service.
- DEVICE INFORMATION
We collect information from or about the computers, phones, or other devices where you install or access our services. We may associate the information we collect from your different devices, which helps us provide a consistent App across your devices. Some examples of the device information we may collect include:
- HOW WE USE YOUR INFORMATION
Our mission is to facilitate effective learning experiences that enrich people’s quality of life. We offer a platform on which developers, designers and others can imagine and create their own solutions to complex learning, health and behavioural challenges.
With these objectives in mind, we use the personal information we collect about you to:
- HOW WE SHARE INFORMATION
We share personal information in the following ways:
When you use third-party apps, or other apps that use, or are integrated with, our services, they may receive information about what you post or share. Information collected by these third-party apps or integrated apps is subject to their own terms and policies.
We occasionally work with third party companies who help us provide and improve our services. For example, anonymised data (data with all user identifiable information removed) may be made available to research organisations for the purposes of conducting Raising Children Network-approved research. We do not share information that personally identifies you with advertising, measurement or analytics partners unless you give us permission, or if we have aggregated the information so that it does not personally identify you.
- YOUR RIGHTS AND CHOICES
You can access, update, change or delete personal information either directly in your account or by requesting us to do so at firstname.lastname@example.org.
You can ‘close’ your account, which archives it and renders it inactive (i.e. can’t be logged into or accessed). You can also make a request for your account to be deleted which means that we remove your data from the database. You can close your account at any time. When you close your account, you will no longer be able to access it. If you request, we will delete or anonymise your personal data so that it no longer identifies you.
Please note that, for technical reasons, there is likely to be a delay in deleting your personal information from our systems when you ask us to delete it.
Where applicable law requires (and subject to any relevant exceptions under law), you may have the right to access, update, change or delete personal information.
For personal data that we have about you, you may choose to:
(i) Delete Data: You can ask us to delete all or some of your personal data (e.g., if it is no longer necessary to provide the App to you).
(ii) Change or Correct Data: You can edit some of your personal data through your account. You can also ask us to change, update or fix your data in certain cases, particularly if it’s inaccurate.
(iii) Object to, or Limit or Restrict Use of Data: You can ask us to stop using all or some of your personal data (e.g., if we have no legal right to keep using it) or to limit our use of it (e.g., if your personal data is inaccurate or unlawfully held).
(iv) Right to Access and/or Take Your Data: In most cases, you can access a copy of your personal data by asking us for a copy.
- HOW WE PROTECT INFORMATION WE COLLECT
While no service is completely secure, we are dedicated to keeping personal information safe. We maintain administrative, technical and physical safeguards that are intended to appropriately protect against accidental or unlawful destruction, accidental loss, unauthorised alteration, unauthorised disclosure or access, misuse and any other unlawful form of processing of the personal information in our possession. We employ security measures such as using firewalls to protect against intruders, building redundancies throughout our network (so that if one server goes down, another can cover for it) and testing for and protecting against network vulnerabilities.
- CHANGES TO THIS POLICY
- FURTHER INFORMATION
If you have any questions about your privacy, please email the Privacy Officer or contact:
Raising Children Network Privacy Officer
Parenting Research Centre
PO Box 582
East Melbourne, Victoria, 3002
Effective date: 18/07/2021