Access and Support
You have the right to:
- Access the Raising Healthy Minds app without discrimination.
- Receive support that is appropriate to your needs, age, and circumstances.
- Use the app in a way that supports your mental health and wellbeing.
Safety and Quality
You have the right to:
- A safe digital environment designed to protect you from harm.
- High-quality, evidence-informed information and resources.
- Clear information about what the app can and cannot provide.
Respect and Dignity
You have the right to:
- Be treated with respect, dignity, and consideration at all times.
- Have your culture, values, beliefs, identity, and lived experience acknowledged and respected.
- Be yourself without fear of judgement.
Information and Clear Communication
You have the right to:
- Clear, honest, and age-appropriate information about the app, how it works, and what it offers.
- Understand how your information is used and stored.
Participation and Voice
You have the right to:
- Be involved in decisions that affect your use of the app.
- Express your views respectfully and be heard.
- Provide feedback or raise concerns, and have these taken seriously.
Privacy and Confidentiality
You have the right to:
- Privacy and confidentiality of your personal information.
- Know how your data is collected, used, and protected.
- Have your information handled in line with privacy laws and best practice.
Speak Up
You have the right to:
- Comment on your experience using Raising Healthy Minds.
- Raise concerns or make complaints without fear of negative consequences.
- Have concerns responded to in a respectful and timely way.
Children and Young People
If you are a child or young person, you also have the right to:
- Have your best interests prioritised.
- Be protected from harm.
- Be supported by your family or carers, unless this is not in your best interests.
- Have time for rest, play, creativity, and learning as part of healthy development.