NDIS plans and changes in your child’s situation or details
If your child has an NDIS plan and your child’s or family’s situation or details change, you must let the National Disability Insurance Agency (NDIA) know.
Here are examples of changes you need to tell the NDIA about:
- Your contact details change, like your phone number or email.
- Your child’s support needs change.
- Your family’s ability to care for and support your child changes.
- Your child’s living arrangements change – for example, you move house.
- You get or claim compensation for an accident or illness related to your child’s disability.
The NDIA needs to know about changes like these in case your child’s NDIS plan needs to change.
For example, if you move to a rural or remote part of Australia where disability services are more expensive, the funding in your child’s plan might need to increase. Or if your child’s diagnosis changes, goals and support needs in your child’s plan might change. This means the funding in your child’s plan might also need to change.
Tell your local area coordinator or support coordinator about changes in situation or details. They can explain what you need to do and help you with the process.
Telling the NDIA about changes in your child’s situation
There are several ways to let the NDIA know about changes in your child’s or family’s situation or details:
- Complete the NDIS Change of details or change of situation form.
- Contact your early childhood partner, local area coordinator or support coordinator.
- Call the NDIA on 1800 800 110, and speak to an NDIA representative.
- Go to an NDIA office, and speak to an NDIA representative.
- Send an email to: enquiries@ndis.gov.au.
- Write a letter to:
Chief Executive Officer
National Disability Insurance Agency
GPO Box 700
Canberra ACT 2601
If your child’s needs change, the NDIS core supports budget allows you to use your NDIS plan flexibly to suit your needs. Your local area coordinator or support coordinator can help you understand how to use this budget flexibly.
After you tell the NDIA about changes in your child’s situation: what happens next
There are 2 things that could happen after you let the NDIA know about a change in your child’s or family’s situation or details:
The NDIA might update your child’s plan and let you know. This is likely to happen when something like your phone number or email address changes. If this happens, you can keep using your child’s plan.
Or the NDIA might say that they will contact you to discuss options for your child’s plan. These options will include checking whether the plan still meets your child’s needs. In this situation, you can keep using your child’s existing plan while the NDIA works with you to look at the plan.
Discussing options for your child’s NDIS plan
If you and the NDIA need to discuss options for your child’s plan, your local area coordinator or an NDIA planner will work with you on this.
This process might involve a plan variation or a plan reassessment.
If you don’t agree with an NDIA decision not to change your child’s plan or with decisions about your child’s new or varied plan, or you can ask the NDIA to do an internal review of the decision.