Who can access the NDIS?
The National Disability Insurance Scheme (NDIS) is a single, national scheme that funds reasonable and necessary support to help children and adults with disability reach their goals. It also supports carers of people with disability.
If your child has a significant and permanent disability or developmental delay, the NDIS helps you and your child get services and support in your community. It might also provide funding for supports like therapies or items like wheelchairs or communication devices.
There are two main pathways to NDIS support – one is for children under seven years, and the other is for children seven years and older. On both pathways, an NDIS representative will talk with you about your child’s and family’s needs. They’ll help you make an NDIS access request if this is what you need.
What happens when your child makes an NDIS access request
When you make an NDIS access request for your child, you’ll get a reply within 21 days. This might be:
- a letter telling you whether your child has been granted access to the NDIS
- a letter or phone call asking for more information about your application.
Why a child’s NDIS access request might be unsuccessful
If a child’s NDIS access request is unsuccessful, it might be for one or more of the following reasons:
- Your child’s disability isn’t permanent.
- Your child’s disability or developmental delay doesn’t have a significant effect on everyday life.
- You haven’t provided enough evidence that your child’s disability or developmental delay has a significant effect on everyday life.
- Your child doesn’t meet NDIS residency requirements.
Your child might have had support through the NDIS’s early childhood early intervention (ECEI) approach but doesn’t need NDIS support anymore. In this situation, your child might be able to get other non-NDIS supports. An NDIS representative can give you information about these supports and help you access them.
What to do if your child’s NDIS access request is unsuccessful
If you want to keep trying to access the NDIS for your child, you have two options. You can:
- make a new NDIS access request
- ask for an internal review of your first NDIS access request.
Making a new NDIS access request
You might make a new NDIS access request in the following circumstances:
- You have new evidence about the effect of your child’s disability or developmental delay on everyday life.
- Your child’s situation changes – for example, your child gets a new diagnosis, their condition gets worse, or a new therapist has evidence about the effect of your child’s disability.
- The deadline for an internal review has passed.
- You want a quick response. The National Disability Insurance Agency (NDIA) must respond to access requests within 21 days. This means you’ll get a response more quickly than if you request an internal review.
Requesting an internal review
You might request an internal review in the following circumstances:
- You’ve made several unsuccessful NDIS access requests for your child.
- You want to be able to take the review on to the Administrative Appeals Tribunal (AAT) if you’re not happy with the outcome of the internal review.
- It’s less than three months since the NDIA declined your child’s NDIS access request.