Have you just had a new baby?
Community Child Health Service
The Community Child Health Service runs clinics to educate and support parents and carers of children aged 0-12 years. To find out more and get services, contact the Central Intake Service:
Phone: 1300 366 039
Hours: 8.30 am-5 pm, Monday-Friday (except public holidays)
There is also a Child Health Line staffed by maternal and child health nurses:
Phone: 13 HEALTH (13 43 25 84)
Hours: 24 hours, 7 days a week
This is a confidential telephone counselling service offering free professional counselling and support for parents and carers.
Phone: 1300 301 300 (cost of a local call)
Hours: 8 am-10 pm, 7 days a week
Are you finding parenting harder than you thought?
Triple P – Positive Parenting Program
This a parenting support program. It aims to prevent severe behavioural, emotional and developmental problems in children by enhancing the knowledge, skills and confidence of parents.
Ellen Barron Family Centre
This is a free residential centre that provides a service for families and children aged 0-2 years who are experiencing parenting issues of a more complex nature. The Centre specialises in providing child and family health information, education, strategies and support. It also helps to link families to resources in their community.
Do you need to find care for your child?
There are four options for child care in Australia:
- home-based care, which is having your child cared for by a friend, relative or nanny in your home
- family day care with a small group of children in an approved carer’s home
- centre-based care, in a child care centre with trained staff and a structured program
- occasional care, which is short-term, centre-based care.
Child care is mainly designed for children aged up to five years, but can also include before-school, after-school and holiday care for primary school-age children.
This Australian Government website has information about the different types of child care and about government assistance to help with fees. You can search for a child care service near you.
You can also get information from the Child Care Access Hotline:
Phone: 1800 670 305 (free call) or
TTY service: 1800 639 327 (for hearing-impaired or speech-impaired callers)
Hours: 9 am-8 pm, Monday-Friday
Do you want help finding playgroups?
Playgroups are a great way for small children to practise the fine art of getting along with others and to try new ways to play. They’re good for parents too, with lots of support and social contact in a relaxed, welcoming environment. For more information contact the Playgroup Association of Queensland.
Phone: 1800 171 882 (free call)
Is your child ready for prep?
In 2007, Preparatory Year (prep) replaced preschool in Queensland. Prep is part of primary schooling and is provided through state schools and accredited non-state schools.
The Queensland Department of Education website has more information about prep, or you can contact your local primary school.
Are things worrying you at home and you want someone to talk to?
Relationships Australia – Queensland
Relationships Australia offers counselling, education programs, mediation services and other help for families and couples.
Phone: 1300 364 277 (cost of a local call)
Hours: 9 am-5 pm, Monday-Friday
This is a free and confidential information and referral service provided by the Queensland Government. It has information about community services and government agencies supporting women throughout Queensland, and can put you in touch with services in your area.
Phone: 1800 177 577 (free call)
Hours: 8 am-6 pm, Monday-Friday
Does someone in your family have special needs?
Queensland Government Disability Services
This government agency provides various services for people with disability, their families, carers and service providers.
Phone: 1800 177 120 (free call)
TTY service: 1800 010 222 (for hearing-impaired and speech-impaired callers)
Hours: 8 am-6 pm, Monday-Friday
Find more links to child and parent disability services.
Are you looking for a directory of parenting services in your state?
Infoxchange Service Seeker
This is a directory of community services in Australia. Search for ‘parenting’ to find parenting support and other services in your area.
Find more links to parent and family services