Parentline
Parentline is a confidential telephone counselling service aimed at providing professional counselling and support for parents and all who have the care of children.
1300 301 300 (cost of a local call)
8 am – 10 pm
7 days
Community Child Health Service
The Community Child Health Service provides a range of clinics for assessment, education and support for parents/caregivers of children aged 0-12 years.
There is also a Child Health Line staffed by Child Health Nurses
(07) 3862 2333
1800 177 279 (freecall)
24 hours, 7 days
Positive Parenting Programs
The Triple P – Positive Parenting Program is a multi-level parenting support program that aims to prevent severe behavioural, emotional and developmental problems in children by enhancing their knowledge, skills and confidence of parents.
Triple P – Positive Parenting Programs are run at many locations across Queensland.
The Ellen Barron Early Parenting Centre
The Ellen Barron Early Parenting Centre is a free residential centre that provides a service for families and children from birth to two years who are experiencing parenting issues of a more complex nature. The Centre specialises in providing child and family health information, education, strategies and support in a multi-disciplinary environment, along with linking families to resources in their community.
(07) 3860 7111
Family Day Care
Family day care is a quality home-based childcare service that's been actively helping Australian families for over 30 years. Family day care caters for young babies through to pre-teens and can offer care during standard hours, before/after school, during school holidays and, in some circumstances, overnight and weekends. Family Day Care Australia can help you locate a service near you. For further information about the Child Care Benefit and Family Day Care in your area contact:
Family Day Care Hotline
1800 621 218 (freecall)
8.30 am - 7 pm Monday – Thursday
8.30 am - 5 pm Friday
Long Day Care
Long Day Care provides Centre based quality Child Care, which generally operates for at least 40 hours per week, 48 weeks per year. Centre based care usually caters for children aged from birth to 5 years and nurtures and encourages all aspects of your child’s development. The Queensland Government can provide details about the location of your Long Day Care Centre, or call the:
Child Care Access Hotline
1800 670 305 (freecall)
8 am - 9 pm Monday – Friday
1800 639 327 (TTY Service – hearing/speech impaired)
Occasional Care
Occasional care is a unique child care service that supports families by providing flexible care for children from birth to school age. Families can access occasional care regularly or irregularly. Occasional care allows the flexibility to leave children in an early childhood learning environment to socialise and interact with other children. The Queensland Government can provide more information about the Child Care Benefit and Centre Based Long Day Care or call the:
Child Care Access Hotline
1800 670 305 (freecall)
8 am - 9 pm Monday – Friday
1800 639 327 (TTY Service – hearing/speech impaired)
Out of School Hours Care
Provides services to cater for the needs of primary school aged children and their families before school, after school, during non-teaching days and during school holidays. Programs are generally provided within school facilities.
For more information contact your local primary school or the:
Child Care Access Hotline
1800 670 305 (freecall)
8 am - 9 pm Monday - Friday
1800 639 327 (TTY Service - Hearing/Speech impaired)
Playgroups are a great way for small children to practise the fine art of getting along with others and to try new ways to play. They’re good for parents too, with lots of support and social contact in a relaxed, welcoming environment. For more information contact the Playgroup Association of QLD.
1800 171 882 (freecall)
Children born in 2001 will be the last group to attend state Preschools in 2006. From 2007, Prep will replace preschool.
Queensland's new Preparatory Year will give all young Queenslanders the very best start to school by helping them make a smooth transition to Year 1 and setting them on the path to lifelong learning.
Prep is part of primary schooling and will be provided through state schools and accredited non-state schools.
Parents considering a pre-Prep service for their child should consider the full range of early education and care options available to them and place their child 's name on waiting lists if necessary.
Preparing for school general enquires:
1300 650 220 (cost of a local call)
Women’s Infolink
Provides a state wide free and confidential information and referral service about community services and government agencies supporting women.
1800 177 577 (freecall)
8 am - 6 pm Monday – Friday
Relationships Australia
Relationships Australia provides a range of support services to couples, individuals and families including relationship counselling, mediation, family violence intervention and support for problem gambling
1300 364 277 (cost of a local call)
Disability Services QLD
Disability Services provide various services for people with a disability their families, carers and service providers.
(07) 3224 8031
1800 177 120 (freecall)
Infoxchange Service Seeker
The Infoxchange Service Seeker contains updated details on government and non-government services and agencies around Australia.