Queensland
 

Have you just had a new baby?

The following services might help.

Parentline  is a confidential telephone counselling service aimed at providing professional counselling and support for parents and anyone caring for children:

  • 1300 301 300 (cost of a local call)
  • 8 am–10 pm
  • 7 days.

The Community Child Health Service provides a range of clinics for assessment, education and support for parents/caregivers of children aged 0-12 years. 

There is also a Child Health Line staffed by Child Health Nurses:

  • 13 HEALTH (13 43 25 84)
  • 24 hours, 7 days.

Are you finding parenting harder than you thought?

The following services might help.

The Triple P – Positive Parenting Program is a multi-level parenting support program. It aims to prevent severe behavioural, emotional and developmental problems in children by enhancing the knowledge, skills and confidence of parents.

Find out more about the locations of Triple P – Positive Parenting Programs in Queensland.

The Ellen Barron Early Parenting Centre is a free residential centre that provides a service for families and children from birth to two years who are experiencing parenting issues of a more complex nature. The Centre specialises in providing child and family health information, education, strategies and support in a multi-disciplinary environment. It also helps to link families to resources in their community.

Call 1300 366 039.

Do you need to find care for your child?

The following services might help.

Family day care is a quality home-based childcare service that’s been actively helping Australian families for over 30 years. Family day care caters for young babies through to pre-teens and can offer care during standard hours, before/after school, during school holidays and, in some circumstances, overnight and weekends. Family Day Care Australia can help you locate a service near you. For further information about the Child Care Benefit and Family Day Care in your area contact:

  • Family Day Care Hotline
  • 1800 621 218 (freecall)
  • 9 am-5 pm, Monday–Friday.

Long day care provides centre-based quality child care, which generally operates for at least 40 hours per week, 48 weeks per year.  Centre-based care usually caters for children aged from birth-5 years and nurtures and encourages all aspects of your child’s development. The Queensland Government child care services search facility can help you locate local long day care centres. You can also call the Child Care Access Hotline on:

  • 1800 670 305 (freecall)
  • 9 am-8 pm, Monday–Friday
  • 1800 639 327 (TTY Service – hearing/speech impaired).

Occasional care is a unique child care service that supports families by providing flexible care for children from birth to school age. Families can access occasional care regularly or irregularly. Occasional care gives you the flexibility to leave children in an early childhood learning environment to socialise and interact with other children. The Queensland Government child care services search facility can provide more information about the Child Care Benefit and centre-based long day care. You can also call the Child Care Access Hotline on:

  • 1800 670 305 (freecall)
  • 9 am-8 pm, Monday–Friday
  • 1800 639 327 (TTY Service – hearing/speech impaired.

Out of School Hours Care provides services to cater for the needs of primary school-aged children and their families before school, after school, during non-teaching days and during school holidays. Programs are generally provided within school facilities.

For more information, contact your local primary school or the Child Care Access Hotline on:

  • 1800 670 305 (freecall)
  • 9 am - 8 pm, Monday–Friday
  • 1800 639 327 (TTY Service – hearing/speech impaired.

How do I find out about playgroups?

Playgroups are a great way for small children to practise the fine art of getting along with others and to try new ways to play.  They’re good for parents too, with lots of support and social contact in a relaxed, welcoming environment. For more information contact the Playgroup Association of QLD.

Call 1800 171 882 (freecall).

Is your child ready for prep?

Children born in 2001 were the last group to attend state preschools in 2006. In 2007, Preparatory Year (prep) replaced preschool.

Prep gives all young Queenslanders the very best start to school. It helps them make a smooth transition to Year 1 and sets them on the path to lifelong learning.

Prep is part of primary schooling and is provided through state schools and accredited non-state schools.

Parents considering a pre-prep service for their child should consider the full range of early education and care options available to them. They should place their child’s name on waiting lists if necessary.

For general enquiries about preparing for school, call 1300 650 220 (cost of a local call).
8.30 am - 5 pm, Monday - Friday.

Are things worrying you at home and you want someone to talk to?

The following services might help.

Women’s Infolink provides a state-wide free and confidential information and referral service about community services and government agencies supporting women:

  • 1800 177 577 (freecall)
  • 8 am - 6 pm, Monday–Friday.

Relationships Australia  provides a range of support services to couples, individuals and families. Services include relationship counselling, mediation, family violence intervention and support for problem gambling

Call 1300 364 277 (cost of a local call).

Does someone in your family have special needs?

Disability Services QLD  provides various services for people with a disability their families, carers and service providers. Call:

  • (07) 3224 8444
  • 1800 177 120 (freecall)
  • TTY: (07) 3869 3471
  • 8 am - 6 pm, Monday - Friday

Are you looking for a directory of parenting services in your state?

The Infoxchange Service Seeker contains updated details on government and non-government services and agencies around Australia.

 
  • Last Updated 15-11-2010
  • Last Reviewed 17-05-2006