Raising Children Network: the Australian parenting website
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Hotlines

 

Dial 000 if you are in danger or need help with fire, ambulance or police. And keep a list of emergency numbers by your phone or in your mobile.

Telephone hotlines

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            • Parenting helplines provide free telephone support to parents and carers.
            • Helpline staff can answer your parenting questions and provide information about where to go for further help.
            • Parents call the helplines for issues as diverse as breastfeeding, sibling rivalry, lice and toilet training.
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Parenting helplines – state by state
General hotlines – Australia wide

Parenting helplines – state by state

StateServicePhone numberHours of operation
ACTTresillian1800 637 35724 hours, 7 days
NSWParentline13 20 559 am – 8.30 pm (Mon–Wed)
9 am – 4.30 pm (Thurs–Fri)
9 am – 4 pm (Sat–Sun)
 Karitane Care Line1800 677 961
(02) 9794 1852
(Sydney metro)

24 hours, 7 days

 Tresillian1800 637 357
(02) 9787 0855
(Sydney metro)

24 hours, 7 days

NTParenting information1800 005 4858 am – 10 pm, 7 days
QLDParentline1300 301 3008 am – 10 pm, 7 days
SAParent Helpline1300 364 10024 hours, 7 days
TASParent Information Telephone
Assistance Service
1300 808 17824 hours, 7 days
VICParent Advisory Line13 22 898 am – 12 am (Mon–Fri)
10 am – 10 pm (Sat–Sun)
 Maternal and Child Health
Advisory Line
13 22 2924 hours, 7 days
WA

Parenting Line

1800 654 432
(08) 6279 1200
24 hours, 7 days
 

Ngala Helpline

(08) 9368 9368
1800 111 546 (STD callers)

8.30 am –
9 pm, 7 days

General hotlines – Australia wide

Alcohol and Drug Information Services (ADIS)1800 422 599
24 hours, 7 days

Child Care Access Hotline1800 670 305 
8 am – 9 pm (Monday – Friday)
1800 639 327 (TTY service for people with a hearing/speech impairment)

Violence Against Women1800 200 526
Confidential 24 hour helpline

Kids Helpline  
1800 551 800
24 hours, 7 days

Lifeline   13 11 14
24 hours, 7 days

Medicare Public Enquiries Line13 20 11
9am – 5pm (Monday - Friday)

Mensline Australia 1300 789 978
24 hours, 7 days

National Poisons Information Centre13 11 26

Playgroup Australia1800 171 882

Sane Australia Mental Health Helpline1800 187 263
9 am – 5 pm (Monday – Friday)

 
 
 
  • Last reviewed17-05-2006