This page provides links to a range of government services, departments and websites for families.
This is the official website of the Australian Government. Here you can find government information and services, with links to different departments as well as state and territory government websites.
Australian Government – Department of Education and Training
This Department runs programs and services at all levels of education and is responsible for regulating child care in Australia.
Australian Government – Department of Health
This Department is responsible for medical, pharmaceutical, hospital and aged care services in Australia. It advises government on health policy and works with state and territory governments and other agencies to deliver programs, educate the community and promote better health.
Australian Government – Department of Human Services
This Department provides access to social, health and other payments and services. It manages key government agencies like Medicare, Centrelink and Child Support. The Department’s website includes information about paid parental leave and child care assistance. Look at the section called Payments for families for more information.
Australian Government – Department of Social Services
This Department advises the Australian Government on social policy. It manages a range of programs and services for carers, families and people with disability.
Australian Institute of Family Studies
This Australian Government agency conducts research into family issues. The website has information and resources as well as links to other family-related websites.
Australian Institute of Health and Welfare
This Australian Government agency provides information and statistics on health and welfare. The Institute collects and reports information on a wide range of topics and issues, including health and welfare expenditure, hospitals, disease and injury, mental health, ageing, homelessness, disability and child protection.
Centrelink delivers a range of payments and services for families, carers, parents, people with disabilities, Aboriginal and Torres Strait Islanders and people looking for work. Centrelink is managed by the Australian Government Department of Human Services (DHS).
Family Relationships Online
This Australian Government website has information and advice about family relationships. There’s a telephone advice line – 1800 050 321 – and links to Family Relationship Centres in each state and territory.
On this Australian Government website you can search and apply for jobs, find apprenticeships and traineeships, and find your local employment services provider.
Medicare is Australia’s universal health care system, providing access to free or low-cost health care. Medicare is managed by the Australian Government Department of Human Services (DHS). This section of the DHS website has information on what’s covered by Medicare and how to claim medical benefits
This is a national careers information website, jointly managed by all the state and territory governments. It has extensive information about jobs, careers, education and training to help young people plan for their future. It includes a section for parents on helping your child choose a career.
You might also be interested in looking at the MyHospitals
, My School
websites. These Australian Government websites offer at-a-glance information on hospitals, schools and child care services throughout Australia.
Australian Capital Territory
This is the main access point for ACT Government information and online services. You can also call the Access Canberra Contact Centre – phone 132 281.
The website of the ACT Government has links to government departments as well as information about the Australian Capital Territory and services available there.
ACT Government – Community Services Directorate
The ACT Government Community Services Directorate provides a range of services including children, youth and family support services, disability policy and services, therapy services, child and family centres and Aboriginal and Torres Strait Islander services.
ACT Government – Education and Training Directorate
The ACT Education and Training Directorate delivers education services through government schools, registers non-government schools, and administers vocational education and training in the Australian Capital Territory.
The ACT Health Directorate (ACT Health) sets health policy and plans the delivery of health services in the Australian Capital Territory. It also funds non-government organisations to provide health care. This website has a directory to help you find health services in the Australian Capital Territory.
New South Wales
Advocate for Children and Young People
The Advocate for Children and Young People is an independent statutory organisation within the NSW Government. It advocates for and promotes the wellbeing of children and young people in New South Wales.
Families NSW is the NSW Government’s overarching strategy to enhance the health and wellbeing of children up to eight years and their families. The website has information on services and support for families throughout the state.
This is the website of the NSW Government. Here you can find information about New South Wales, and about services provided by the Government. The website has links to NSW Government agencies and departments.
NSW Government – Community Services
Community Services (formerly DoCS) is the main NSW Government agency responsible for community services. It works with non-government organisations and other government agencies to provide child protection services, parenting support and early intervention, and foster care and adoption services.
NSW Government – Department of Education
This Department is responsible for regulating schools, TAFEs and child care in New South Wales. The website has a NSW public school finder and a section called School A to Z where parents can find resources to help them support their child at school.
NSW Health manages health services in New South Wales. The website has an index of health information and downloadable resources. There’s also information about NSW hospitals and immunisation advice.
This website is funded by Families NSW and has information about parenting education programs and events in New South Wales. It has an events calendar, notice board and resources for parents and for professionals working with parents and carers of children aged 0-18 years.
This is the website of the NT Government. The website has information about the Northern Territory and about NT Government initiatives, as well as links to Government departments.
NT Government – Department of Education
This Department is responsible for child care, education and training in the Northern Territory. The website has a directory of schools and information about education and training in the Northern Territory.
NT Government – Department of Health
This Department looks after health services in the Northern Territory. The NT Government website has health alerts and information on hospitals and other health services in the Territory.
The Queensland Government website has information about Queensland and Queensland Government initiatives, as well as links to Government departments.
Queensland Government – Department of Communities, Child Safety and Disability Services
This Department is responsible for adoption, child safety and disability services in Queensland.
Queensland Government – Department of Education and Training
This Department is responsible for education in Queensland from early childhood through to adult education and training. The website has a range of parent resources and a directory to help you find a school.
Queensland Health is responsible for hospitals, community and mental health services, aged care services and public health and health promotion programs. Its website has general information about Queensland Health and its programs. There is also a state-wide Health Contact Centre providing health advice, information, referral and triage services to all Queenslanders. Call 13 HEALTH (or 134 325).
Government of South Australia
This is the website of the Government of South Australia. It has information about South Australia, and about services provided by the Government. The website has links to SA Government agencies and departments.
Government of South Australia – Department for Communities and Social Inclusion
This Department is responsible for disability support services, housing, and services for Aboriginal and Torres Strait Islanders in South Australia.
Government of South Australia – Department for Education and Child Development
This Department oversees early childhood care and services in South Australia, and manages the education system. The website has a directory to help you find a school or kindergarten and information about curriculum and child care options in South Australia.
This service is administered by the Women’s and Children’s Health Network and the Department for Education and Child Development. The website has information for parents and carers on a range of child development and behaviour issues.
SA Health manages hospitals and delivers health services in South Australia. Its website has current health alerts relevant to South Australia as well as information and contact details for Child and Family Health Centres and other health care centres throughout the state.
This website is a useful place to start if you are looking for government services in Tasmania. You can make payments, download forms and find information. Service Tasmania also has shops throughout Tasmania where you can access services in person, or call 1300 135 513.
This is the website of the Tasmanian Government. It has information about Tasmania, and about services provided by the Government. The website has links to Tasmanian Government agencies and departments.
Tasmanian Government – Department of Education
This Department is responsible for providing public education, vocational education and training, adult and community education and library services throughout Tasmania. Its website has a directory of Tasmanian schools, school term dates and other information for parents and students.
Tasmanian Government – Department of Health and Human Services
This Department is responsible for hospitals and health centres, disability support, drug and alcohol support, adoption services, health promotion and aged care. The website has a service locator.
This is the website of the Victorian Government. It has information about Victoria, and about services provided by the Government. The website has links to Victorian Government agencies and departments.
Victorian Government – Department of Education and Training
This Department runs government schools in Victoria and regulates and funds early childhood services and non-government schools. Its website has resources for students and children, as well as a section for parents with information about child development and education from 0-18 years. There’s also a directory to help you find an early childhood service or school.
Victorian Government – Department of Human Services
This Department manages disability services, housing and other community services in Victoria. Its website includes information about early parenting support, child protection, adoption and public housing. There’s a service directory on the home page to help you find services in your area.
Better Health Channel
This website is managed by the Department of Health and Human Services. It has extensive information about healthy living and health services and support in Victoria.
Government of Western Australia
This is the website of the Government of Western Australia. It has information about Western Australia, and about services provided by the Government. The website has links to WA Government agencies and departments.
Government of Western Australia – Department of Education
This Department looks after schools in Western Australia. The website has information on education policy and school term dates. There’s also a WA schools directory with detailed information about all public schools in the state.
Government of Western Australia – Department of Health
The Department of Health, or WA Health, manages hospitals and delivers health services in Western Australia. These include alcohol and other drug services, and mental health, dental health and Aboriginal health services. Its website has current health alerts for Western Australia and information about WA Health initiatives.
Government of Western Australia – Department of Local Government and Communities
This Department is responsible for services relating to child care, youth, women, children and families in Western Australia.