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Newborn crying at medical check-up
  • A-Z Health Reference
    Get the facts on over 100 illnesses and health conditions which can affect babies and young children.A-Z Health Reference
A good family doctor – also known as a GP or general practitioner – understands the importance of getting to know you and your children. Here’s how to find the right GP for your family.

About the GP

A family doctor is also known as a GP or general practitioner.

Your GP is usually the first person to see if you have any concerns about your health or your children’s health. The GP can refer you to specialists or for tests if you need them.

Why finding the right GP is important

Different people want different things from a GP, so finding the right GP to suit your needs and your family’s needs is important.

Your relationship with your family GP is very personal. It’s important to find a GP with whom you feel comfortable, someone you trust and have confidence in, and someone who understands your individual family’s needs.

The relationship you have with your doctor might take some time to develop as you get to know each other.

Some families already have a relationship with a doctor they have come to know and trust. In fact, some GPs are now caring for the third generation of families attending their practice.

One GP for the whole family?
Having one GP for the whole family often works well. GPs are trained and experienced in treating people of all ages.

But it might work better for you to have one GP for yourself and another one for your children, particularly as they get older. For example, some GPs specialise in particular areas, such as women’s health or adolescent health.

You might also find that one doctor might not meet all your needs – for example, some people might want to see a doctor of the same gender, or might prefer a particular doctor for some medical problems and another doctor for others.

Regardless of your preference, having a long-term relationship with your GP is important to your current and future health.

Your relationship with your GP – and any other health professional – is a partnership. Your GP’s role is to work together with you and your family to help with your health and wellbeing.

How to find a good GP

Here are some questions to think about when you’re looking for a GP for your family:

  • Is the GP practice easy to get to? Can you walk there? Can you park there? Is there public transport nearby? Are there ramps for prams and wheelchairs?
  • What are the opening hours? Do the opening hours suit you and your family?
  • Does the doctor bulk bill? If not, can you afford the fees?
  • Do you need to make an appointment? How do you make appointments – for example, by phone or online?
  • Can you see the doctor of your choice most of the time? In some bigger practices, it might be hard to always see the same doctor, so it’s best to check with the reception staff about when your preferred doctor is available.
  • Are there other services at or near the GP practice – for example, pathology services, practice nursesphysiotherapists or dietitians?

You could ask the practice’s reception staff some of these questions either on the phone or at the practice. Many GP clinics have websites, so you might find a lot of this information online.

How the GP practice feels
The ‘feel’ or atmosphere of the practice is important too, so look out for:

  • receptionists who are welcoming
  • posters on the wall that suggest that the team respects families from all cultural backgrounds
  • child-friendly books, toys and activities in the waiting room
  • breastfeeding facilities
  • an accreditation sign – this means that the practice has met a set of nationally recognised standards for health care quality and patient safety.

How to know whether a GP is right for you

It might take some time to get to know a GP and work out whether he or she is right for you and your child.

The GP who is right for you and your child will use consultations to:

  • communicate with your child, even if your child is a newborn
  • help you feel confident you can look after your sick child at home
  • understand your child’s development and be sensitive to your child’s needs
  • understand how stressful things can be at home
  • help you find ways to manage your health that might work for you and your family
  • recognise the good things you’re doing as a parent.

You’ll know you’ve found the right GP for you and your family when you:

  • can ask the GP any questions you have about your health
  • feel the GP has heard and understood you
  • feel you have a role in making decisions about your health
  • trust your GP has the skills to deal with your health issues
  • have more confidence after seeing the GP
  • feel OK about going back if you’re still worried or don’t feel better after the consultation.

Where to start looking for a GP

The best place to start is by asking other parents. Conversations at child care, preschool or school can be useful.

Midwives at the hospital or child and family health nurses at your community health centre are likely to have useful suggestions for finding and choosing a doctor. You can also ask your local pharmacist or any other health professional you see.

Use our My Neighbourhood tool to find GPs in your local area.

Changing your GP

Changing GPs can be challenging, especially if you’ve had a strong relationship with your GP. You might change your GP because:

  • you’re moving to a new area – check with your practice about transferring your medical records
  • your doctor changes jobs
  • you’re feeling uncertain and want a second opinion
  • you feel the GP isn’t the right doctor for you anymore.

These are all good reasons for changing your GP. It’s your right to change GPs.

  • Last updated or reviewed 11-12-2014